Frequently Asked Questions

Here are some of the most frequently asked questions of American Arbors Landscape and Tree Service.

What areas to you provide services to besides Austin, Texas?

We cover all of the Austin, Texas and surrounding areas including Dripping Springs, Cedar Park, Oak Hill, Leander, Round Rock, Taylor, Hutto, and Georgetown.

Are you insured?

Yes, we carry general liablity and worker's compensation. See more about our credentials here.

Do you guarantee your work?

Yes, every job we do is backed in writing. What's more, we specify up front during the proposal process the details of the warranty information. You'll always know exactly what to expect from American Arbors, both during the job and after!

What does a landscaping job cost?

Because landscaping work varies so much from job to job, it is impossible to give a specific an answer. One job might involve building a custom retaining wall for a challenging slope, the next might be creating a simple garden space in an existing landscape. Our typical clients spend between $5,000 and $75,000 on their landscapes. And of course some clients projects are smaller and some larger. It all depends on the job and what is required. American Arbors always provides estimates in writing for your approval before any work is begun.

What does it cost to have my trees trimmed?

Again, the answer here depends on the type and  number of trees, and the complexity of the job. We are happy to give a free on-site estimate for your specific tree-trimming needs. Just contact us to arrange an appointment.

Is there a fee to come out and look at my yard?

American Arbors does not charge for an initial brief consultation visit. During that visit we can determine your overall needs and develop an appropriate plan.

Are you part of some big national chain?

American Arbors is locally owned and operated right here in Central Texas with an experienced in-house staff ready to serve your landscaping and tree care needs.

What is the process for working with American Arbors on a new landscaping plan?

There are four simple stages to an American Arbors project: Proposal, Design, Implementation, and Completion/Warranty. After our initial meeting where we walk your property and discuss you vision and concerns, American Arbors will draft a proposal that covers the scope of work to be done, estimates costs, and estimates timeframe. Once American Arbors' proposal has been accepted, we begin the Design stage where detailed plans are developed and presented for your review and approval. After the design and schedule is approved, our work crews complete the job under the supervision of our Operations Manager and Landscape Architect. At the completion of the project we formally enter into a Warranty period where your project's warranty needs are clearly spelled out. Generally our projects require little if any work in the Warranty period, but American Arbors stands behind the quality of its work and is there to answer any questions or fix any problems that might arise ... even after the job is completed. Read more about our process flow here.

Will I be able to communicate with someone on-site during the course of my project?

Yes! American Arbors provides an on-site crew leader for you to handle all of your questions and comments during the course of the project. Your crew leader will provide you with regular updates, and answer any questions you might have. The crew leader also coordinates with the designers and other experts at American Arbors, ensuring you have a single point of contact for anything that might come up.

Will there be any follow up care or instructions for care for my new landscape?

Yes! American Arbors knows that caring properly for your new landscape is key to its success. We provide each client with detailed list of plant care and maintenance instructions at the conclusion of every job. This ensures your on-going success with your new landscape.  And of course, your work is covered by our warranty, so if something should go wrong down the road we will be there to make it right.

¿Habla usted español?

Claro, varios miembros de la compania somos bilingue.

Do you treat Oak Wilt?

Yes, our certified arborists are highly experienced in the diagnosis and treatment of Oak Wilt disease in Live Oak trees. Click here to read more of our tree care FAQs.